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Get involved

Your feedback helps us to ensure we are commissioning the right services for our local population. There are a number of ways you can get involved in learning more and having a say about health services in Hammersmith and Fulham:

Should you require any information in other languages or other formats, such as Easy read, large font or Braille, please contact: hafccg.engagement@nhs.net / 0203 350 4303.

Here are some documents we have already created in accessible formats, and share regularly at community outreach events:

Community Voices

The CCG has also been working on an initiative called ‘Community Voices’, with the purpose of increasing the diversity of the voices we are engaging with, and testing an alternative way to understand engagement and rethink the relationship between systems and communities. You can read all about Community Voices in this presentation. As part of the Community Voices work a suite of videos is being produced which will be published in due course – such as this short video showing the fantastic work of our Community Champions.

Campaign with the Queens Park Rangers Football Club (QPR FC) and West London Health Partnership (WLHP)

Why not contact hafccg.engagement@nhs.net / 0203 350 4303 to find out more about the #RNHS campaign we are running with QPR FC and WLHP? Here is some information about the campaign from the QPR FC website.

QPR Football Club are asking their fans to support another great team – the NHS!

Players, legends and supporters of QPR FC have come together to take part in ‘R NHS’, a special new campaign that uses the power of football to educate the public on how to choose the correct NHS services.

R NHS sees players from QPR’s senior, academy, women’s and Tiger Cubs teams all join forces to take part in a series of creative videos, which will be shared on the club’s social media feeds over the weeks ahead. From first-team stars Joe Lumley and Ebere Eze taking aim at NHS-themed targets on the training field, through to club legend Andy Sinton testing his acting skills, this is a campaign with a difference.

It will be launched at tomorrow’s SkyBet EFL Championship clash against Birmingham City with NHS colleagues meeting supporters in the match day Fan Zone and leading the teams onto the pitch.

An Important Message

Whilst R NHS uses humour and creativity, it also has a serious message too. In London alone, more than half-a-million people visited A&E last year who could have been treated elsewhere.

The campaign highlights how, by choosing the right services, people can save themselves time and inconvenience too. It explains that A&E is only there for serious and life-threatening emergencies. The average waiting time at local A&E departments is the equivalent of three full games of football. If people choose to visit their local walk-in centre or urgent care centre for injuries or illness that need prompt treatment but aren’t life-threatening they can usually be seen by half time!

R NHS also celebrates the important service that pharmacies offer in providing advice and treatment for everyday conditions, such as colds, sore throats and skin conditions.

Proud Partners

The campaign has been developed by QPR in the Community Trust, in partnership with NHS Hammersmith and Fulham CCG, West London Health Partnership (who also generously funded the programme), Healthwatch CWL and the Community Champions.

On Our Team

Andy Evans, CEO of QPR in the Community, says: “QPR FC and its charitable arm, QPR Community Trust, are delighted to be supporting H&F CCG and the NHS through the R NHS campaign. QPR is a club that is committed to working with the community to help improve the quality of life for those in our local neighbourhoods. The R NHS campaign is addressing an important issue within public health, and hopefully through our players, staff, fans and partners we can get the correct information to those in the community who need it most.”

Ebere Eze says: “I am really proud to be part of the R NHS campaign. Everybody knows how important the NHS is, so we were keen to give it our full support. I hope that the supporters enjoy watching the videos as much as we enjoyed making them. I’d love to see all the QPR fans getting behind the campaign, by sharing the videos and learning how to choose the right NHS services.”

Paul Skinner, from NHS Hammersmith and Fulham CCG, adds: “It has been an incredible opportunity to team up with QPR on this campaign. By working with the club, we have the opportunity to reach many people and share some very important messages.

By raising awareness of the excellent services provided by local pharmacies, walk-in centres and urgent care centres, as well as the 111 helpline, we’re able to help people to understand that visiting A&E isn’t always the answer.  We hope that the campaign inspires and informs many people. We’d like to thank QPR in the Community Trust and West London Health Partnership for their incredible support in making this happen.

Want to know your NHS options? Click here: https://www.myhealth.london.nhs.uk/