From 1 April 2021, this website will not be updated.

For the latest local health and care information, visit

Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups (CCGs) have merged as of 1 April 2021 to form North West London CCG. Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups is transferring to the new CCG – North West London Clinical Commissioning Group on 1 April 2021. The new Clinical Commissioning Group will become the new data controller.

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Consultations and events

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We will hold public meetings and attend listening events throughout the year where people can come along and tell us what they think about local services and our plans. 

Meetings and events will be advertised on this site, through our email updates and through our voluntary and community sector partners. We advertise new opportunities to fill in surveys and attend events under the 'News' section of the website.

Upcoming events

NHS Hammersmith and Fulham CCG – Financial Recovery – Equality Workshop

Examples of completed engagement events

Financial recovery workshops

Public workshop regarding H&F CCG's Financial Recovery Plan

GP appointments outside hours of 8am-6.30pm may be changing

Mental health awareness campaign

Older people priorities workshop

Primary and urgent care workshop

Children and young people co-production work

AJM Healthcare wheelchair service survey

We also advertise all of our events on our website, via Twitter, to all of our networks via email and engagement events (e.g. Patient Reference Group members, members of our Patient and Public Engagement Network, and the Community Champion project leads), and through outreach and attending community events face to face.

Here is an example of how we use our Twitter account to widen our reach, by asking our partners to help (this has been further aided by our campaign with Queens Park Rangers FC, who have a following of 414K):


How we use your feedback

Capturing the experiences of our patients gives us important feedback on what it is like to be a patient in Hammersmith and Fulham. It tells us much more than what the treatment was like or whether the treatment was successful. It tells us how it felt to you as an individual, what you liked and what we need to improve.

We regularly produce reports on meetings, questionnaires and updates on our wider engagement strategy, helping both patients and members of the community to understand how their feedback is helping to shape the way healthcare is commissioned in our area.

We publish quarterly engagement reports which are reviewed at the Patient and Public Engagement Committee and by our Governing Body.