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Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups (CCGs) have merged as of 1 April 2021 to form North West London CCG. Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups is transferring to the new CCG – North West London Clinical Commissioning Group on 1 April 2021. The new Clinical Commissioning Group will become the new data controller.

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Share your views on our new temporary booked services at Parsons Green Health Centre and Hammersmith Hospital Urgent Treatment Centre

The CCG has launched temporary booked services in place of the walk-in service at Parsons Green Health Centre and the Urgent Treatment Centre (UTC) at Hammersmith Hospital.   

Having booked services as temporary arrangements while Coronavirus remains with us ensures effective infection prevention control, keeping our staff and patients safe.

We would like you to share your views on these services and our decision to re-launch them temporarily in this way.

To have your say on Parsons Green Booked Clinic, complete this survey

To have your say on Hammersmith Hospital Booked UTC, complete this survey

Further information about Hammersmith Hospital Booked UTC and Parsons Green Booked Clinic

The Hammersmith Hospital Booked Urgent Treatment Centre (HHBUTC) and Parsons Green Booked Clinic (PGBC) are pre-booked services available to residents with acute minor illness and ailment symptoms i.e. symptoms for less than five days.

Both are temporary arrangement in place in order to treat patients in a way that keeps them and staff safe while the Cornavirus pandemic remains with us. Parsons Green Booked Clinic is nurse-led and has a mixture of virtual and face to face appointments. Patients are referred to Hammersmith Booked UTC following a triage by 111. 

The types of minor illness and ailments that can be treated at HHBUTC & PGBC include:

  • Coughs & colds (not COVID 19). Any Patient with symptoms that possibly could be COVID-19 will need a negative swab in the last 48 hours before they are seen.
  • Earache or sore throat
  • Diarrhoea and vomiting
  • Abdominal pain
  • Urinary tract infections
  • Skin rashes; allergic reactions; infections and insect bites
  • Back or neck pain
  • Muscle pain, strains and sprains
  • Cuts, abrasions, burns and animal bites,
  • Emergency contraception

Babies under 1 month old cannot be treated at either service and pregnant women or children under 12 years old cannot be seen at PGBC as this is a nurse-led service without a doctor on duty. Triage process will ensure that everyone is seen in the most appropriate care setting for their need. 

Anyone requiring repeat prescriptions, reports for insurance/fit to fly, medical certificates, a routine referral to hospital, blood tests, chronic disease management (such as asthma review, blood pressure checks;  high blood pressure management), or general oral contraceptionwould need to see their GP as both HHBUTC & PGBC are unable to provide these services.