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‘Patient Champion’ award for North West London representation group

LPAG Members
Actress Nina Wadia presented the award to a group of LPAG members at the ceremony

A North West London patient representation group has won an award in recognition for its role in involving patients in the transformation of local health and social care services.

The Lay Partners Advisory Group (LPAG), which was set up by the North West London Collaboration of Clinical Commissioning Groups, was named Patient Champion of the Year at the NHS London Leadership Recognition Awards 2015. It will now go forward to represent London at the NHS National Leadership Recognition Awards, which will be held next year.

LPAG comprises of 21 members, working on a voluntary basis to involve patients in the design of new health and social care services across North West London’s eight boroughs. It plays an active role in the commissioning groups’ Whole Systems Integrated Care (WSIC) programme, which works to improve patient health and wellbeing by better joining up services and giving patients greater say in how their care is planned.

The judging panel were impressed by the scale of work undertaken by LPAG in reflecting the needs of a very diverse population of two million residents and how its work made an impact at all levels of engagement – from providing feedback through to working as equal partners in policy development.

The group’s achievements include co-producing an innovative integrated care toolkit. Providing information on populations, models of care, commissioning, GP networks and more, the toolkit can be used by all those involved in an individual’s care across North West London – whether a healthcare professional, council or voluntary organisation – to help them plan improved ways of delivering care and support in their local areas.

Ten ‘early adopters’ – local partnerships of health and social care commissioners and providers – are now leading the way in using the co-designed toolkit to implement integrated care across North West London.

Michael Morton, co-chair of the North West London LPAG, said: “We’re delighted to have won this award as it shows recognition for a lot of hard work by a lot of people. LPAG is truly a team effort by people who feel passionately about how health and social care is delivered in their local area and who work to continually gather the views of local people when feeding into the development of new ways of providing health and social care.”

The awards, which are run by the NHS London Leadership Academy, took place at the Royal Institute of British Architects.

The judges said: “The winners demonstrated a huge range of activities that made a huge impact in their local area, and led an organisational culture change by promoting the value of working directly with service users when delivering health and care services in London. The winners work well together despite different roles, but all share real passion and commitment to go beyond the call of duty to challenge stigma and barriers across the organisation.”

For further information please contact Sharon Robinson, Communications Officer, NWL Collaboration of CCGs on 0203 350 4162 or at