NHS England has published updated NHS Continuing Healthcare (NHS CHC) Redress Guidance for Clinical Commissioning Groups (CCGs), following a recent consultation.
The purpose of the guidance is to assist CCGs when settling claims around NHS Continuing Healthcare. Individuals can be reimbursed for care during periods they were eligible for, but did not receive, CHC support.
The new guidance is an update of the “NHS Continuing Healthcare: Continuing Care Redress Guidance”, published by the Department of Health in 2007. Publication coincides with NHS England’s new responsibility for NHS CHC redress payments, in line with the Parliamentary and Health Service Ombudsman (PHSO) guidance for public sector bodies.