Shaping a healthier future
Shaping a healthier future is aimed at improving healthcare by investing in local, community-based services in NW London and concentrating specialist care, including services available in A&Es, in major centres of excellence. Clinicians leading the programme believe the proposals have the potential to save hundreds of lives each year by improving both primary care
and emergency care
During the programme’s three months of consultation, NHS NW London attended over 200 events as well as holding two roadshows in each of the eight North West London boroughs, and additional roadshows in the neighbouring boroughs of Camden, Richmond and Wandsworth.
The NHS also met with over 2,000 people from special interest groups that are often not heard, such as learning disability groups, refugee representatives, multi faith groups, patients' forums and senior citizens' groups; translated consultation materials into 15 languages plus Braille; sent over 73,000 consultation documents and response forms out including to GP surgeries, libraries, hospitals, town halls, local LINks offices and pharmacies; sent out over half a million leaflets, for example by inserting them in local newspapers, and placed advertisements in the local media.
Over 15,500 responses were received via the consultation response form, and tens of thousands of other responses in letters, comments, petitions and other formats. All the responses – on both the response form and in other formats – will now be analysed by independent evaluation specialists Ipsos MORI. A report from Ipsos MORI will be published towards the end of November and the NHS will then look at how the issues raised can be addressed.
During this time, discussions with a range of interest groups will continue to ensure what people have said has been fully understood and also to test any ideas of how to address concerns raised during consultation.
If there are any groups who have health needs that you think have not been heard as part of the consultation, then please contact the Shaping a healthier future team via the email firstname.lastname@example.org or by calling the freephone number 0800 881 5209.
Final recommendations put forward by NHS North West London are expected to be considered in February 2013. It would then take around three years to develop out-of-hospital care in North West London’s communities before any changes to hospitals recommended by the programme as part of Shaping a healthier future would be made.